FREE shipping on all orders $120+ (U.S. only)
Standard orders are shipped within 1-2 weeks of purchase, unless stated otherwise in the product description.
If a product is a preorder, the expected ship date is 3 weeks after its initial release.
(If an item is a preorder it will be stated in the product description)
VAGUE does not hold or accept responsibility for packages or items lost, stolen, or stuck in transit when being delivered. It is the customer's responsibility to track their package and make sure they receive it on the day it is expected to deliver. Concerns or questions about your order after it has shipped should be made to the carrier directly.
We are not responsible if your order is returned to us by the courier, please contact us once it is returned. Original shipping fees are non-refundable, but we can process a reshipment.
All international orders are shipped through Passport which allows us to collect duties and VAT before orders are shipped, preventing any holds or denied packages. International orders should be delivered within 2 weeks. Terms of service for passport can be found here.